Get help with AI Boost

Email us

Write to support@aiboostnow.com. It goes straight to the team. We do not promise a response time, and there is no phone support.

For a question about a licence, an order or a download, write from the address you bought with, so we can find your order.

What to include

We fix a bug sooner when we can reproduce it. Where you can, tell us:

• your Joomla and PHP versions
• your AI Boost version, which the Debug screen shows beside the Joomla and PHP versions
• what you expected to happen, and what happened instead
• the address of a page on your site that shows the problem
• any row the Site Health screen marks as a problem

Never send us a password. A licence key is fine if the question is about that licence.

Check these first

Many questions already have a written answer, and reading it is quicker than waiting for a reply.

• Documentation, for installing AI Boost and setting up each screen.
• FAQ, for Joomla and PHP versions, licences, activations and what AI Boost does.
• Running AI Boost next to another SEO extension, for when two extensions write the same tags.
• What happens when you uninstall, for what is kept and what comes back on a reinstall.
• Changelog, because a newer release may already fix what you ran into.

Licences, downloads and renewals

Your licence key, your downloads and your renewal are in your account. If you cannot get in, or you have lost the key, email support@aiboostnow.com from the address you bought with and we will sort it out.

If you find a security problem, email the same address with Security in the subject line, and give us time to fix it before you publish anything.